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A punter who took an Uber home after a big night out woke up to a shocking taxi fare of £104 after travelling just 11 miles.
Recent graduate Sam George's journey from Manchester City Centre to his home in Crumpsall on December 27. took less than half an hour, reports Manchester Evening News.
He had spent the night partying with friends at the popular Factory nightclub.
While the fare usually comes to 'around £25' according to Sam, he looked at his phone the next day to find his trip home ended up being four times this amount.
He and two other friends — who had been to nearby nightclub Warehouse Project — had tried calling various taxi companies before using the app, but were told there was no cabs available.
They had to resort to taking an Uber XL for the journey instead as their only option.
Sam told the newspaper: "I woke up and looked at my emails and just couldn't believe it. I was just in shock.
"It just did not seem right. How could a journey that took less than half an hour cost more than £100?
"We normally use Uber and it is never that much – but this just puts you off wanting to go out.
He added that the most "hilarious" part of the whole incident was that his Uber fare ended up costing more than his entire night out.
The former student also said his experience also highlighted the lack of public transport such as night buses or trams in his part of north Manchester, which means punters had "no alternative" to often costly private hire vehicles for their journeys home.
Uber has hit back at Sam's suggestion that the fare was too high, claiming that all fares on their app are calculated and customers are provided with a fee before accepting a ride.
An Uber spokesperson told Manchester Evening News: "The Uber app uses dynamic pricing to make sure that people can get a car when they need it.
"When a large number of people in a specific area are booking a trip at the same time and there aren’t enough available cars, fares automatically rise to encourage more drivers to go to the busy area.
"Users will always see a fare estimate in advance so they have the choice to book a car."
The American ride-hailing service added that the surge pricing and multiple drop-offs would have caused the fare to be higher than normal.
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